Terms and conditions

Licence

We hold a licence issued by the State of Anjouan in the Union of Comoros under its Computer Gaming Licensing Act 007 of 2005. The current version of our rules was last updated on September 30th, 2026, and by opening an account you accept it.

Age and country limits

To play with us you must be at least 21, or the legal gambling age where you live if that age is higher, and we may ask for proof of age at any moment. Our service is closed to residents of, and visitors from, the countries we list as prohibited, among them Australia, Austria, Belgium, Bulgaria, Denmark, France, Germany, the Netherlands, New Zealand, Spain, Switzerland and the United Kingdom, plus every country on the FATF blacklist. Making sure online gambling is legal in your own jurisdiction is up to you, and a VPN or proxy that hides your real location is not allowed.

Your account

Each player and each household may hold one account only. Duplicate accounts are closed and their winnings are not paid. Registration details must be true and kept up to date. Keep your password to yourself, because every action taken through your account counts as yours. After two years without a login, a game or a deposit an account is treated as inactive and may be deleted, with an e-mail warning sent first. To close your account, write to Customer Support from your registered e-mail address or open a live chat.

Identity checks

Before a cash-out we may run a Know Your Customer check. Typical documents are a government-issued photo ID, front and back copies of any card used in the last three months, a selfie holding your ID, and a utility bill no older than three months that shows your name and address. Some account features can stay paused until the documents are verified.

Deposits

Money you deposit must come from a card, bank account or payment system in your own name. Your player account is not a bank account and pays no interest. When a deposit is credited in advance and later fails, any winnings made with that credit are capped at $200 and the rest is removed. A deposit in another currency is converted at the daily exchange rate of our rate source or payment provider.

Cash-outs

The usual minimum per withdrawal is $100, and some methods or offers allow as little as $20. If a deposit has not been wagered at least once, an 8% fee (minimum $4) applies. Depending on the method and amount, a further fee of as much as $40 per transaction can apply (5% with some methods). Card depositors are paid by bank wire, crypto depositors in crypto. Requests are reviewed within 7 to 10 business days. Standard limits are $2,500 per week and $10,000 per month, or $5,000 per month when your balance is at least 10 times the total of your deposits. The weekly limit can be increased with your VIP level.

Bonus rules

Promotions are for real money accounts only, once per person, household, e-mail address or shared computer unless an offer says otherwise. Unless an offer sets its own rules, a bonus needs 40X playthrough when you play slots, keno, bingo, Plinko, board games or scratch cards, and 60X on table games and video poker. Bonus money is not accepted on table games such as roulette, baccarat, craps, Sic Bo, War, Pai Gow Poker and Pontoon 21, nor on crash and shooting games, live dealer tables, progressives or tournaments. A free bonus pays out at most 1X its face value (at least $100), and players who have never deposited receive such winnings in cryptocurrency after a one-time $11 Litecoin verification deposit. Deposit bonuses are not cashable and are taken off the cash-out amount. One bonus at a time.

Comp Points

Every 100 Comp Points are worth $1.00. You can redeem from 1,000 up to 20,000 points, once a day, with a balance under $3 and no pending withdrawal. Points expire 12 months after they are earned.

Slot tournaments

Free roll tournaments are open to depositing and non-depositing players, but to cash out tournament winnings you need at least one deposit in the last 3 months. Tournament credits stay inside the tournament and cannot be withdrawn. Unless a tournament says otherwise, cash prizes carry a 1X wagering requirement on slots and keno and a 1X maximum cash-out.

Fair play

Bots, collusion, use of software bugs, altered promotional materials and transfers between player accounts are forbidden. If we find them we may withhold payment, close the account and void winnings. Game results come from the random number generator, and the server record decides any difference with what your screen shows.

Complaints and governing law

Send a complaint from your registered e-mail address and we aim to answer within 28 days. A dispute about a wager must reach us within three days after the wager is settled. You may also turn to the Central Dispute System (CDS), set up by our software provider. These terms are governed by the law of the State of Anjouan in the Union of Comoros.