Privacy policy
Our commitment
We treat the information you give us with care, act as the controller of your data and do not use it without your consent.
Information we collect
There are two kinds. Traffic information shows how the site is used: number of visitors, pages viewed, where visitors arrive from and how long they stay. It is gathered without personal details, unless your first visit comes through an affiliate link. On every page request your browser also passes technical details such as IP address, operating system, browser, screen resolution and the referring site. User information is what you enter when you register or join a promotion: for example name, address, e-mail address, phone number, date of birth and payment details, together with your gameplay data.
Why we use it
We use your data to run your account, check identity, meet anti-money-laundering duties, answer support requests and, where you agree, send marketing. Our advertising system records IP addresses so that banners can be shown in the right language.
Who receives it
Information can go to our staff, contractors, agents and partners who act for us, for example to deliver a prize, run a survey or collect a payment. Payment processors, the authorities that license us and anti-fraud services can receive it too, and we release it when the law requires or to enforce our terms. We do not sell personal information. Statistics we pass to third parties are aggregated and carry nothing that identifies you.
Security
Everything you do inside the member area is protected by a 256 bit SSL certificate and login details are encrypted. No transfer of data over the internet is ever fully secure, so information you send reaches us at your own risk.
Marketing and opting out
As a registered player you may get e-mails or calls about promotions, surveys, contests and newsletters. Some e-mails carry a trackable image that tells us when they are opened. To stop marketing, click the unsubscribe link in any of our e-mails or write to [email protected]. Service messages about your account still arrive. If someone else sends you unwanted promotions for our casino, tell us and we will ask them to remove your details, although we cannot guarantee the result.
Changes
We may revise this policy at any time, and the new text applies from the moment it appears on this page.