Contact us
Always on duty
Our customer service team is available 24-7-365. Questions about games, deposits, cash-outs, bonuses or your account can be sent at any hour. Many answers are also in our FAQ.
Live chat
Start a live chat with our support team. It is also the quickest way to ask for a deposit limit, a cool-off period or self-exclusion.
Write to [email protected]. Use the e-mail address registered to your account when you want to close the account or raise a complaint.
VIP hosts
Players who want to join the VIP Program can contact our VIP hosts directly through customer service.
Complaints
We aim to reply to every complaint within 28 days. Disputes about a wager have to be raised within three days after it was decided. The Central Dispute System (CDS) of our software provider is also available.